Terms & Conditions
Terms & Conditions
1. Introduction
1. Introduction
1. Introduction
These Terms & Conditions ("Terms") govern your use of the Pet ID software and associated services operated by Woof OpCo ("Woof," "we," or "us"), including the websites https://woof.pet/ and its subdomains, and the mobile application Woof: the Smartest Pet ID (collectively referred to as the “Service”). By accessing or using the Service, you agree to comply with and be bound by these Terms.
These Terms & Conditions ("Terms") govern your use of the Pet ID software and associated services operated by Woof OpCo ("Woof," "we," or "us"), including the websites https://woof.pet/ and its subdomains, and the mobile application Woof: the Smartest Pet ID (collectively referred to as the “Service”). By accessing or using the Service, you agree to comply with and be bound by these Terms.
These Terms & Conditions ("Terms") govern your use of the Pet ID software and associated services operated by Woof OpCo ("Woof," "we," or "us"), including the websites https://woof.pet/ and its subdomains, and the mobile application Woof: the Smartest Pet ID (collectively referred to as the “Service”). By accessing or using the Service, you agree to comply with and be bound by these Terms.
2. Declaration of rights and responsibilities
2. Declaration of rights and responsibilities
2. Declaration of rights and responsibilities
2.1 Community standards
2.1 Community standards
2.1 Community standards
Welcome to our community. We understand that pets are part of the family, and we are pleased to offer the world's smartest Pet ID to our users.
Our goal is to enhance the quality of life for pets and provide valuable resources for pet owners. By using the Service, you agree to interact respectfully with other users, adhere to our community standards, and use the Service in a manner that supports the well-being of pets.
Welcome to our community. We understand that pets are part of the family, and we are pleased to offer the world's smartest Pet ID to our users.
Our goal is to enhance the quality of life for pets and provide valuable resources for pet owners. By using the Service, you agree to interact respectfully with other users, adhere to our community standards, and use the Service in a manner that supports the well-being of pets.
Welcome to our community. We understand that pets are part of the family, and we are pleased to offer the world's smartest Pet ID to our users.
Our goal is to enhance the quality of life for pets and provide valuable resources for pet owners. By using the Service, you agree to interact respectfully with other users, adhere to our community standards, and use the Service in a manner that supports the well-being of pets.
2.2 User obligations
2.2 User obligations
2.2 User obligations
Provide accurate and truthful information when using the Service.
Follow all applicable laws and regulations in your use of the Service.
Do not engage in activities that could harm or disrupt the Service or other users.
Provide accurate and truthful information when using the Service.
Follow all applicable laws and regulations in your use of the Service.
Do not engage in activities that could harm or disrupt the Service or other users.
Provide accurate and truthful information when using the Service.
Follow all applicable laws and regulations in your use of the Service.
Do not engage in activities that could harm or disrupt the Service or other users.
3. Features of the Service
3. Features of the Service
3. Features of the Service
The Service provides an automated self-reporting tool designed to assist in managing pet populations and offers pet owners a virtual assistant for their pets' everyday needs. The key features of the Service include:
The Service provides an automated self-reporting tool designed to assist in managing pet populations and offers pet owners a virtual assistant for their pets' everyday needs. The key features of the Service include:
The Service provides an automated self-reporting tool designed to assist in managing pet populations and offers pet owners a virtual assistant for their pets' everyday needs. The key features of the Service include:
WoofKey: a smart tag with NFC and QR Code technology, ensuring instant identification and quick access to your pet's information. WoofKey integrates with the Woof Pet ID and requires no battery to operate. Its use enhances security and service personalization by linking each animal to its unique identification number, making the management and tracking of pet-related information more efficient.
Automated reminders: the Service sends reminders for vaccinations, vet visits, and medications, helping ensure that pets receive timely care.
Pet care tips: personalized tips and advice on pet care are provided based on the pet's profile and needs.
Local partner offers: access to a network of local partners offering exclusive deals and discounts to Pet ID holders.
Incident reporting: users can report various pet-related incidents, including lost animals, found animals, animal bites, problems in pet-friendly areas, problems in common areas, and zoonotic diseases.
Check-ins in pet friendly areas: users can check in at designated pet friendly areas to confirm their presence and ensure that these areas are maintained and safe for pets.
Personalized experience: the Service delivers a tailored experience based on the pet's profile and the user’s location.
WoofKey: a smart tag with NFC and QR Code technology, ensuring instant identification and quick access to your pet's information. WoofKey integrates with the Woof Pet ID and requires no battery to operate. Its use enhances security and service personalization by linking each animal to its unique identification number, making the management and tracking of pet-related information more efficient.
Automated reminders: the Service sends reminders for vaccinations, vet visits, and medications, helping ensure that pets receive timely care.
Pet care tips: personalized tips and advice on pet care are provided based on the pet's profile and needs.
Local partner offers: access to a network of local partners offering exclusive deals and discounts to Pet ID holders.
Incident reporting: users can report various pet-related incidents, including lost animals, found animals, animal bites, problems in pet-friendly areas, problems in common areas, and zoonotic diseases.
Check-ins in pet friendly areas: users can check in at designated pet friendly areas to confirm their presence and ensure that these areas are maintained and safe for pets.
Personalized experience: the Service delivers a tailored experience based on the pet's profile and the user’s location.
WoofKey: a smart tag with NFC and QR Code technology, ensuring instant identification and quick access to your pet's information. WoofKey integrates with the Woof Pet ID and requires no battery to operate. Its use enhances security and service personalization by linking each animal to its unique identification number, making the management and tracking of pet-related information more efficient.
Automated reminders: the Service sends reminders for vaccinations, vet visits, and medications, helping ensure that pets receive timely care.
Pet care tips: personalized tips and advice on pet care are provided based on the pet's profile and needs.
Local partner offers: access to a network of local partners offering exclusive deals and discounts to Pet ID holders.
Incident reporting: users can report various pet-related incidents, including lost animals, found animals, animal bites, problems in pet-friendly areas, problems in common areas, and zoonotic diseases.
Check-ins in pet friendly areas: users can check in at designated pet friendly areas to confirm their presence and ensure that these areas are maintained and safe for pets.
Personalized experience: the Service delivers a tailored experience based on the pet's profile and the user’s location.
4. Subscription Plans
4. Subscription Plans
4. Subscription Plans
The Service offers two subscription plans:
The Service offers two subscription plans:
The Service offers two subscription plans:
Family Plan: Includes registration of unlimited pet profiles and allows the addition of up to 4 additional caregivers per registered pet.
Individual Plan: Includes registration of a single pet profile and does not include caregiver additions.
Family Plan: Includes registration of unlimited pet profiles and allows the addition of up to 4 additional caregivers per registered pet.
Individual Plan: Includes registration of a single pet profile and does not include caregiver additions.
Family Plan: Includes registration of unlimited pet profiles and allows the addition of up to 4 additional caregivers per registered pet.
Individual Plan: Includes registration of a single pet profile and does not include caregiver additions.
Both plans are available on a monthly and annual basis. The applicable prices for these plans are available on the Apple Store and Google Play, as applicable.
Woof OpCo US may offer a free trial of the Service from time to time. Details of any free trial offer will be provided at the time of the offer and are subject to change.
Both plans are available on a monthly and annual basis. The applicable prices for these plans are available on the Apple Store and Google Play, as applicable.
Woof OpCo US may offer a free trial of the Service from time to time. Details of any free trial offer will be provided at the time of the offer and are subject to change.
Both plans are available on a monthly and annual basis. The applicable prices for these plans are available on the Apple Store and Google Play, as applicable.
Woof OpCo US may offer a free trial of the Service from time to time. Details of any free trial offer will be provided at the time of the offer and are subject to change.
5. Purchase of Additional WoofKeys
5. Purchase of Additional WoofKeys
5. Purchase of Additional WoofKeys
Users can purchase additional WoofKeys for any extra pets they wish to register in the system. Each WoofKey is unique and assigned to a specific animal, ensuring secure identification and access to the pet’s specific information.
To acquire additional WoofKeys, users can follow the purchasing process outlined in the Service. The prices for additional WoofKeys are listed on the Pet ID website. Payment for additional WoofKeys is processed through the designated payment methods supported by the Service.
By purchasing additional WoofKeys, users agree to comply with the Terms and Conditions outlined in the Service and acknowledge that each WoofKey is subject to the same terms of use described in these Terms and Conditions.
Users can purchase additional WoofKeys for any extra pets they wish to register in the system. Each WoofKey is unique and assigned to a specific animal, ensuring secure identification and access to the pet’s specific information.
To acquire additional WoofKeys, users can follow the purchasing process outlined in the Service. The prices for additional WoofKeys are listed on the Pet ID website. Payment for additional WoofKeys is processed through the designated payment methods supported by the Service.
By purchasing additional WoofKeys, users agree to comply with the Terms and Conditions outlined in the Service and acknowledge that each WoofKey is subject to the same terms of use described in these Terms and Conditions.
Users can purchase additional WoofKeys for any extra pets they wish to register in the system. Each WoofKey is unique and assigned to a specific animal, ensuring secure identification and access to the pet’s specific information.
To acquire additional WoofKeys, users can follow the purchasing process outlined in the Service. The prices for additional WoofKeys are listed on the Pet ID website. Payment for additional WoofKeys is processed through the designated payment methods supported by the Service.
By purchasing additional WoofKeys, users agree to comply with the Terms and Conditions outlined in the Service and acknowledge that each WoofKey is subject to the same terms of use described in these Terms and Conditions.
6. Partners’ discounts
6. Partners’ discounts
6. Partners’ discounts
Any discounts or offers provided by partners through the Pet ID system are solely from such partners. Woof OpCo is not responsible for the validity, fulfillment, or any issues related to these discounts.
Any discounts or offers provided by partners through the Pet ID system are solely from such partners. Woof OpCo is not responsible for the validity, fulfillment, or any issues related to these discounts.
Any discounts or offers provided by partners through the Pet ID system are solely from such partners. Woof OpCo is not responsible for the validity, fulfillment, or any issues related to these discounts.
7. Property’s Pet friendly Policy
7. Property’s Pet friendly Policy
7. Property’s Pet friendly Policy
By using the Service, you acknowledge and agree with the property's Pet friendly Policy as described in the relevant policy documents.
By using the Service, you acknowledge and agree with the property's Pet friendly Policy as described in the relevant policy documents.
By using the Service, you acknowledge and agree with the property's Pet friendly Policy as described in the relevant policy documents.
8. Reporting pet-related incidents
8. Reporting pet-related incidents
8. Reporting pet-related incidents
The Service allows users to report pet-related incidents, including but not limited to:
The Service allows users to report pet-related incidents, including but not limited to:
The Service allows users to report pet-related incidents, including but not limited to:
Lost animals
Found animals
Animal bites
Problems in pet-friendly areas
Problems in common areas
Zoonotic diseases
Lost animals
Found animals
Animal bites
Problems in pet-friendly areas
Problems in common areas
Zoonotic diseases
Lost animals
Found animals
Animal bites
Problems in pet-friendly areas
Problems in common areas
Zoonotic diseases
You represent and warrant that all information provided in such reports is accurate to the best of your knowledge.
You represent and warrant that all information provided in such reports is accurate to the best of your knowledge.
You represent and warrant that all information provided in such reports is accurate to the best of your knowledge.
9. Emergency Procedures
9. Emergency Procedures
9. Emergency Procedures
You acknowledge the existence of Emergency Procedures that, along with these Terms & Conditions, are essential to ensure pet-human well-being in the event of an emergency. It is your responsibility to familiarize yourself with these procedures.
You acknowledge the existence of Emergency Procedures that, along with these Terms & Conditions, are essential to ensure pet-human well-being in the event of an emergency. It is your responsibility to familiarize yourself with these procedures.
10. No Warranties
10. No Warranties
10. No Warranties
The Service is provided "as is" without any warranties of any kind. We do not guarantee that the Service will meet your expectations or be free from errors or interruptions.
The Service is provided "as is" without any warranties of any kind. We do not guarantee that the Service will meet your expectations or be free from errors or interruptions.
The Service is provided "as is" without any warranties of any kind. We do not guarantee that the Service will meet your expectations or be free from errors or interruptions.
11. Health and Safety Disclaimer:
11. Health and Safety Disclaimer:
11. Health and Safety Disclaimer:
We are not responsible for any health problems, injuries, or accidents suffered by pets as a result of using the Service, including but not limited to issues related to the accuracy of pet-related information or incidents reported through the Pet ID system. The Service is intended to assist with pet management but does not replace professional veterinary advice or care.
In no event shall Woof OpCo be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to, any loss of profits or damages arising out of or in any way related to the use of the Service. Our liability, in any case, shall not exceed USD $100. If applicable legislation does not allow for limitations or exclusions of liability for certain types of damages, our liability will be limited to the maximum extent permitted by such legislation.
We are not responsible for any health problems, injuries, or accidents suffered by pets as a result of using the Service, including but not limited to issues related to the accuracy of pet-related information or incidents reported through the Pet ID system. The Service is intended to assist with pet management but does not replace professional veterinary advice or care.
In no event shall Woof OpCo be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to, any loss of profits or damages arising out of or in any way related to the use of the Service. Our liability, in any case, shall not exceed USD $100. If applicable legislation does not allow for limitations or exclusions of liability for certain types of damages, our liability will be limited to the maximum extent permitted by such legislation.
We are not responsible for any health problems, injuries, or accidents suffered by pets as a result of using the Service, including but not limited to issues related to the accuracy of pet-related information or incidents reported through the Pet ID system. The Service is intended to assist with pet management but does not replace professional veterinary advice or care.
In no event shall Woof OpCo be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to, any loss of profits or damages arising out of or in any way related to the use of the Service. Our liability, in any case, shall not exceed USD $100. If applicable legislation does not allow for limitations or exclusions of liability for certain types of damages, our liability will be limited to the maximum extent permitted by such legislation.
12. Intellectual property
12. Intellectual property
12. Intellectual property
Woof OpCo retains all rights to the intellectual property associated with the Service, including but not limited to trademarks, logos, content, and software. Users may not reproduce, distribute, or otherwise use any intellectual property without prior written consent.
Woof OpCo retains all rights to the intellectual property associated with the Service, including but not limited to trademarks, logos, content, and software. Users may not reproduce, distribute, or otherwise use any intellectual property without prior written consent.
Woof OpCo retains all rights to the intellectual property associated with the Service, including but not limited to trademarks, logos, content, and software. Users may not reproduce, distribute, or otherwise use any intellectual property without prior written consent.
13. Registration and account safety
13. Registration and account safety
13. Registration and account safety
You agree to provide accurate information when registering for the Service and to maintain the security of your account by not sharing your password or account details. Users must be at least 14 years old to use the Service and must not have been convicted of animal abuse.
You agree to provide accurate information when registering for the Service and to maintain the security of your account by not sharing your password or account details. Users must be at least 14 years old to use the Service and must not have been convicted of animal abuse.
You agree to provide accurate information when registering for the Service and to maintain the security of your account by not sharing your password or account details. Users must be at least 14 years old to use the Service and must not have been convicted of animal abuse.
14. Amendments
14. Amendments
14. Amendments
We may update these Terms & Conditions from time to time. Changes will be posted on this page, and you will be notified through the Service. Continued use of the Service after any changes constitutes your acceptance of the revised Terms.
We may update these Terms & Conditions from time to time. Changes will be posted on this page, and you will be notified through the Service. Continued use of the Service after any changes constitutes your acceptance of the revised Terms.
We may update these Terms & Conditions from time to time. Changes will be posted on this page, and you will be notified through the Service. Continued use of the Service after any changes constitutes your acceptance of the revised Terms.
15. Termination
15. Termination
15. Termination
We reserve the right to restrict or terminate your access to the Service if you violate these Terms. We will notify you by email of any such actions. You may also deactivate your account at any time.
We reserve the right to restrict or terminate your access to the Service if you violate these Terms. We will notify you by email of any such actions. You may also deactivate your account at any time.
We reserve the right to restrict or terminate your access to the Service if you violate these Terms. We will notify you by email of any such actions. You may also deactivate your account at any time.
16. Contact Us
16. Contact Us
16. Contact Us
For any questions about these Terms & Conditions, please contact us.
For any questions about these Terms & Conditions, please contact us.
For any questions about these Terms & Conditions, please contact us.